Request It! Services
You can check the status of a request by clicking on the title of the item under "Active Requests"
Scroll down to the bottom to see the "Tracking" table.
Awaiting Conditional Processing - A potential library lender has set conditions for us to follow in order to send the item.
Awaiting Customer Contact - The system is preparing the notification email.
Awaiting Odyssey Processing - The article that has been requested has been received and awaits review before being sent to your Request It! Account.
Awaiting Office Delivery Processing - Your request has not been reviewed.
Awaiting Post Receipt Processing - the item has been received and is in processing.
Awaiting Pull to Hold Processing - Your request has not been reviewed.
Awaiting Regional Campus Processing - Your request for home delivery has not been reviewed.
Awaiting Request Processing - The request has been received and is awaiting review by staff.
Awaiting Unfilled Processing - All of the libraries we have asked have declined the request and it needs to be resubmitted.
Cancelled by Staff - The request could not be filled and has been cancelled. Check your email for a notification stating the reason why.
Customer Notified via E-Mail -The notification email has been successfully sent.
Delivered to Web - A pdf of the article has been sent to your account.
In DD Stacks Searching - We’ve reviewed this request and are currently searching for it.
In Transit to Pickup Location -The item is being taken to the circulation desk for pickup, delivery, or shipping.
Office delivery searching - We are currently looking for the MSU book you have requested before checking it out and delivering it to your office.
Pull to hold searching - We are currently looking for the MSU book you have requested before placing it on hold at the circulation desk.
Request in Processing - The request is being processed.
Request Sent - The request has been sent to other libraries for consideration. This can potentially take several days, as it includes time for each library to consider and shipping.
Submitted by customer - The request has been submitted to our system