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Request & Delivery Services: Home

Request & Delivery Services

Contact Us

If you need assistance with your requests, please contact the following library departments:

  • For interlibrary loans, contact the Interlibrary Loan Department at 606-783-5117.
  • For off-campus delivery, contact Regional Campus Library Services at or via phone at 606-783-2819 (Toll-free: 800-423-0884).
  • For office delivery and item pick up (staff and faculty only), contact circulation 606-783-5490.


MSU students, faculty, and staff may request library items from CCL and other libraries for pick-up or delivery. This is a free service.

How It Works

Placing the Request 

Log into the Request It system (ILLiad), with your MSU ID and password. Once in the system, you may place requests for item pick-up or delivery. Options for pick-up or delivery are based on the status of the user:

  • Students at the Morehead campus may pick up requested items at the Library's Circulation Desk. Please allow 24-48 hours to process items.
  • Distance students may have items delivered to their homes or pick up items at the Library's Circulation Desk.  (Make sure to set your status in your ILLiad contact information to DL/Ext. Campus Student)
  • Faculty and staff at the Morehead campus may have items delivered to their offices or pick up items at the Library's Circulation Desk.
  • Distance faculty and staff may have items delivered to their homes or places of work. They may also pick up items at the Library's Circulation Desk.

Getting the Items

The Library will contact patrons when their items have arrived and are ready for pick up or delivery.  Most interlibrary loan articles arrive within 1-2 weeks, and books arrive in 2-3 weeks. Actual time will depend largely on the speed of the lending library. Some interlibrary loan requests may include additional fees. We'll contact you for your approval if there are additional fees.

Renewing the Items

  • To renew MSU items, simply log into your Library Account and renew the items online before they become overdue. If the items are past due, call the Circulation desk to renew the items at 606-783-5490.
  • To renew ILL items, call the Interlibrary Loan Department at 606-783-5117 or email

Returning Items

All users are responsible for returning items to the Library. Anyone may drop off library items at the Library's Access Services desk. Distance faculty, staff and students may return items to their local KCTCS Libraries, particularly Ashland CTC, Big Sandy CTC, and Maysville CTC. The Library does not pay for return shipping.

Campus Delivery Service for Faculty and Staff

Faculty and staff who work on the main campus of Morehead State University can place a Campus Delivery Service request through the Library's online catalog for delivery of circulating items held by the Library. Student workers will deliver items to department or unit offices. Items may also be pulled and held at the Circulation Desk. If after 7 days the item is not picked up, the item will be returned to the collection.

Requests for the delivery service may be made at any time through the Library's catalog; however, the actual delivery service is available from 8 a.m. to 4:30 p.m. Monday through Friday, during the Library's regular open hours. For example, a delivery request placed before 9 a.m. on a weekday will be processed and delivered to the person's departmental office the same day. The service is not available when campus offices are closed.

You may also follow the directions here to learn how to make delivery service requests.

Stop by the Circulation Desk and ask to see a demonstration of the service.

For more information call the Camden-Carroll Library Circulation Desk at 606-783-5490.

Off-Campus Delivery Policies

Free home delivery of library material is available to all off-campus students, off-campus faculty, and off-campus staff who do not live in Morehead, Kentucky.

Who Qualifies?

Any student not taking a class at the Morehead campus is eligible for off-campus home delivery of library items. Any faculty or staff member who works primarily at the Regional Campuses also qualifies.  To qualify for delivery your account must be in good standing and not have a hold placed on your account.

How It Works / Returns

The Library will mail library material to off-campus patrons' homes and email any electronic scans requested through the Request It Service system, called ILLiad.  Patrons are responsible for returning library items to the Morehead campus and are responsible for any costs associated with returning the items.  The Library does not pay return shipping.  Students at MSU at Ashland and MSU at Prestonsburg may return items to the local KCTCS Library.

Requesting Items in ILLiad

To request items from the Library, log into the Library's ILLiad system with your MSU ID number and password. If you have never used the system before, it will prompt you to register. Patrons should designate themselves as a DL/Ext. Campus Undergraduate or DL/Ext. Campus Graduate during the registration process under "status" in the contact information section.  Once you have registered, please choose the type of item you would like to request from the left-hand New Request menu.

What You Can Request

Any circulating library item may be requested, including books, videos, CDs, government documents, and more. Scans of printed articles may also be requested. Non-circulating items and other restricted material require special consideration. Please contact Regional Campus Library Services directly at 606-783-2819.

If the Request It link Doesn't Work

Call us at 606-783-2819 (Toll Free at 800-423-0884) or email us at

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