Request It! Services
On-Campus Access
Default
All books from another library are placed on the hold shelf at circulation by default. If you selected office delivery or deliver to home, we will deliver accordingly.
Pull to Hold
If we own the item and you're selecting 'Pick up at the Circulation Desk' (known as our "pull to hold" service), please allow 1-2 business days for processing. We do not abide time limits set by users. Requests are processed in the order in which they are received.
Eligibility
This service is open to all faculty/staff/students.
Office Delivery
Requests for the delivery service may be made at any time through the Library catalog; however, the actual delivery service is available from 8 a.m. to 2:30 p.m. Monday through Friday, during the Library's regular open hours. For example, a delivery request placed before 9 a.m. on a weekday will be processed and delivered to the person's departmental office the same day. The service is not available when campus offices are closed. Please allow 1-2 business days.
Eligibility
Faculty and staff who work on the main campus of Morehead State University can place a Campus Delivery Service request through the Library's online catalog for delivery of circulating items held by the Library. Student workers will deliver items to department or unit offices. Items may also be pulled and held at the Circulation Desk. If after 7 days the item is not picked up, the item will be returned to the collection.
Off-Campus Delivery
Overview
The Library will mail library material to off-campus patrons' homes and email any electronic scans requested through the Request It Service system, called ILLiad. Patrons are responsible for returning library items to the Morehead campus and are responsible for any costs associated with returning the items. The Library does not pay return shipping. Students at MSU at Ashland and MSU at Prestonsburg may return items to the local KCTCS Library.
Who Qualifies?
Free home delivery of library material is available to all off-campus students, off-campus faculty, and off-campus staff who do not live in Morehead, Kentucky.
Any student not taking a class at the Morehead campus is eligible for off-campus home delivery of library items. Any faculty or staff member working primarily at Regional Campuses also qualify. To qualify for delivery, your account must be in good standing and not have a hold placed on your account. We do not deliver to Morehead, Kentucky addresses.
Want an overview of services for distance students? Visit Distance Students (Regional Campus/Online)
Requesting Items
You can reach the login page from the link above.. Use your MSU ID and password. It's the same as your blackboard and mymoreheadstate login. Always use the lowercase "m" and include the @moreheadstate.edu following your ID number. If you have never used the system before, it will prompt you to register.
Patrons should designate themselves as a DL/Ext. Campus Undergraduate or DL/Ext. Campus Graduate during the registration process under "status" in the contact information section. Once you have registered, please choose the type of item you would like to request from the 'create new request' menu.
Timeline
MSU books can be sent to faculty/staff/students that live outside of the Morehead area and do not take classes on campus. This can take up to two weeks to be sent through UPS.
Material Types
Any circulating library item may be requested, including: books, videos, CDs, government documents, and more. Scans of printed articles may also be requested (see Article Delivery) Non-circulating items and other restricted material require special consideration.
Costs
Interlibrary Loan Costs
Interlibrary loans are free.
Delivery Costs
If you're an off-campus student, faculty, or staff member you're entitled to receive physical material through the mail for free. However, you are responsible for getting the material back to the library so costs might occur for shipping.
Timeline
From Other Libraries
Books/Media
In the past, we have said that books/media from other libraries take up to 2 weeks to be received. Since the beginning of covid, this time frame has doubled. Requests are processed within one business day. If a request is placed on a weekend, it will be processed the following Monday. All physical items are processed the day they are received in the mail.
Add this amount of time to the estimates below for delivery.
Articles
Articles are often received within 3 days. Some articles arrive within hours.
Items Owned by Our Library
Books/Media
Pull to Hold
If we own the item and you're selecting 'Pick up at the Circulation Desk' (known as our "pull to hold" service), please allow 1-2 business days for processing.
Office Delivery
Items will be delivered to faculty offices within 1-2 business days.
Deliver to Home
MSU books can be sent to faculty/staff/students that live outside of the Morehead area and do not take classes on campus. This can take up to two weeks to be sent through UPS.
Articles
Articles from our print serials collection can be scanned and sent to your Request It! account within 1-3 business days.

Contact Us
Request It! Services
305, 3rd Floor East
150 University Blvd.
Morehead, KY 40351
EMAIL: rc.watkins@moreheadstate.edu
PHONE: 606-783-2237






