Request It! Services

Logging In

You can reach the login page from the link above.here. Use your MSU ID and password. It's the same as your blackboard and mymoreheadstate login. This login does require @moreheadstate.edu to follow your ID number. Always use a lowercase m.

Screenshot of the My Morehead State login page for accessing ILLiad with organizational account credentials.
Screenshot of the ILLiad user registration form showing fields for personal information and delivery preferences.

Registration

If you've not used this system before, you will have to register. You will be prompted to log in and will then be forwarded to the registration page. Please fill out this information as accurately as possible. Your email address is your primary point of contact, so it's vital for communication that this email be correct.

Searching Our Catalog

The 'Request It" button should be available for every item in the catalog. If it's a book, it will look like this:

Screenshot of a Primo VE book record highlighting the "Request It" button and the "Go to link" option for requesting a book.

Searching Databases

Databases like Academic Search Complete will have a find it button,  which leads to our catalog. Once there, you can click the "Request It" link.

Some databases will have the following icon: 

 This will lead to the library search record for that title so that you can click the Request It option as shown above.

Searching Worldcat

Screenshot of a WorldCat record highlighting the "Request It" button for requesting an item through Libraries Worldwide.

Worldcat is a database that reflects over 2 billion items in libraries across the world. It shows what books are out there, as well as defining which libraries own them.

Types of Requests

There are two different forms you can fill out.

Article

This form is used to submit requests for articles from journals, magazines, or book chapters.

Book/Media

Use this form to request books, cds, dvds, music scores, and any other physical items.

Screenshot of the Request It! Services page showing the "Create a New Request" menu with options for Article and Book/Media requests.

Here are some important things to note when filling out this form:

The title is crucial in filling your request in a timely manner.

If you can provide an isbn or issn number, it will help expedite your request

If you've found a citation online, please provide the URL for your citation for reference.

Always provide a year on your request. There are often multiple versions of a book.

Screenshot of the Request It! book and media request form used to request materials from libraries worldwide.

If you're unsure about which option to choose under 'How would you like to receive this item?' Go to 

Checking the Status of a Request

You can check the status of a request by clicking on the title of the item under "Active Requests"

Screenshot of the Request It! account showing the "Requests In Progress" section where users can view the status of their requests.

Scroll down to the bottom to see the "Tracking" table.

Screenshot of the Request It! tracking history showing the status updates for a request from submission through completion.

  • Awaiting Conditional Processing - A potential library lender has set conditions for us to follow in order to send the item.

  • Awaiting Customer Contact - The system is preparing the notification email.

  • Awaiting Odyssey Processing - The article that has been requested has been received and awaits review before being sent to your Request It! Account.

  • Awaiting Office Delivery Processing - Your request has not been reviewed.

  • Awaiting Post Receipt Processing - the item has been received and is in processing.

  • Awaiting Pull to Hold Processing - Your request has not been reviewed.

  • Awaiting Regional Campus Processing - Your request for home delivery has not been reviewed.

  • Awaiting Request Processing - The request has been received and is awaiting review by staff.

  • Awaiting Unfilled Processing - All of the libraries we have asked have declined the request and it needs to be resubmitted.

  • Cancelled by Staff - The request could not be filled and has been cancelled. Check your email for a notification stating the reason why.

  • Customer Notified via E-Mail -The notification email has been successfully sent.

  • Delivered to Web - A pdf of the article has been sent to your account.

  • In DD Stacks Searching - We’ve reviewed this request and are currently searching for it.

  • In Transit to Pickup Location -The item is being taken to the circulation desk for pickup, delivery, or shipping.

  • Office delivery searching - We are currently looking for the MSU book you have requested before checking it out and delivering it to your office.

  • Pull to hold searching - We are currently looking for the MSU book you have requested before placing it on hold at the circulation desk.

  • Request in Processing - The request is being processed.

  • Request Sent - The request has been sent to other libraries for consideration. This can potentially take several days, as it includes time for each library to consider and shipping.

  • Submitted by customer - The request has been submitted to our system

Renewing MSU Items

Log into your Library Account and renew the items online before they become overdue. If the items are past due, call the Circulation desk to renew the items at 606-783-5490.

Renewing ILL Items

Log into your Request It! account as shown below or email rc.watkins@moreheadstate.edu

Renewals are at the discretion of the lending library. We will always try for a renewal, but sometimes it isn't possible. In this case, you will need to resubmit another request for another copy.

Screenshot of the Request It! account highlighting the "Renew" button for renewing eligible interlibrary loan items.

Contact Us

Interlibrary Loan

305, 3rd Floor East
150 University Blvd.
Morehead, KY 40351

EMAIL: rc.watkins@moreheadstate.edu
PHONE: 606-783-2237