Policies - Request It! Services

Allow up to four weeks for books and other physical materials requested from another library to arrive. Requests are processed within one business day. Requests submitted during the weekend will be processed the following Monday. Received materials are processed on the day they arrive by mail.

Articles are typically received within three days, although some may arrive within a few hours. Delivery times depend on availability and the supplying library.

Items owned by Camden-Carroll Library and requested for pickup at the Circulation Desk are generally processed within one to two business days.

MSU-owned books may be shipped to eligible students, faculty, and staff who live outside the Morehead area and do not attend classes on campus. Allow up to two weeks for delivery by UPS. 

Eligible materials are generally delivered to faculty offices within one to two business days. Visit the Campus Delivery Policy page to learn more. 

Articles available in the library’s print serials collection are generally scanned and delivered through the requester’s Request It! account within one to three business days.

Processing and delivery times are estimates and may vary because of weekends, availability, shipping, or the practices of other libraries

The only cost associated with this service is for online or regional campus students to ship materials back to the library.