Here are the Minimum Browser Requirements for the EBSCOhost interface.
If e-books in EBSCOhost are downloading one page at a time, you should force the books to open in your browser rather than Adobe Reader. Here are instructions for doing that in Windows. If you experience the same sort of problem on a Mac using Firefox, then follow these instructions, or if that doesn't work (or if it is a problem in Safari) then try this.
NOTE: The automatic check-in time for e-books in EBSCOhost is after 15 minutes of inactivity.
Our music streaming audio databases each have their own set of minimum software requirements.
If you have difficulty gaining access to our databases when you are outside of the campus network, then make sure that your computer is set to accept cookies and that the firewall at your workplace does not block them.
Our IM chat service uses the LibraryH3lp widget. It is tested and compatible with Firefox ver 1.5 and higher, Google Chrome, IE 6 and higher, Safari, Opera, Nintendo Wii, iPhone/iPod Touch, and the native Android browser.
The widget can detect non-compatible browsers, and if patrons on these browsers try to chat, they receive a message that their browser is not compatible. Such browsers are typically rather old and include IE 5, Firefox 1.0, and Netscape Navigator.
In the EBSCOhost interface if you are prompted repeatedly with this question:
"Do you want to view only the webpage content that was delivered securely?"
The way to make it stop is to:
Open Internet Explorer
Click Internet Options
Click the security tab
Click Internet Zone
Click Custom Level Button
Scroll down until you see Miscellaneous
Find the option that says Display Mixed Content